Terms and Conditions

Terms and Conditions

These Terms and Conditions are issued by Galloway International Ltd under our Registered Trade Mark

“Aqua Tanks” a Business Unit within Galloway International Ltd.

Galloway International Ltd is a New Zealand company. We are ISO 90001, ISO14001 and Eco Smart Accredited and Certified to the AS/NZS 4766:2006 Polyethylene Storage Tanks and Chemical Standards.

We are committed to providing both excellent service and high quality products to all our customers.

Contact Aqua Tanks

Galloway International Ltd

36 Cryers Road

East Tamaki

Auckland 2013

New Zealand

Content

We endeavor to supply accurate information on our website. Errors and omissions may occur.

Galloway International Ltd does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from advice, opinion, information, representation or omission whether negligent or otherwise, contained on this website. You are solely responsible for the actions you take in the reliance on the content on, or accessed through this site.

Galloway International Ltd reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Galloway International Ltd makes no warranties regarding merchantability, fitness for purpose, freedom from computer virus, accuracy or availability on this site or any other website.

Availability of products.

Despite our best endeavors to maintain fully up to date stock records it may sometimes happen that we are unable to fulfil an order. In this case, customers will be contacted directly to make alternative arrangements.

Pricing

All pricing is in New Zealand Dollars and we accept both Visa and MasterCard. All pricing includes Goods and Service Tax within New Zealand.

Website Security

All of our transactions take place in a secure environment and we follow strict security procedures in the storage and disclosure of information that you have provided us, to prevent unauthorized access. The website registers each individual with their e-mail address and password - both of which you provide. You are entirely responsible if you do not maintain the confidentiality of your ID and password. You are entirely responsible for all activities that occur under your user ID and password. If there has been an unauthorized use of your user ID or any breach of security known to you, you must inform us immediately.

Delivery and Export

Galloway International Ltd use reputable International Freight Forwarding Companies for all its exports.

For North Island New Zealand deliveries Galloway International Ltd have a fleet of specialized trucks to deliver our full range. We may use other freight or courier companies for smaller items.

Your choice of delivery date is indicative only and is subject to confirmation by us. Confirmation of delivery date will be subject to product availability and scheduled delivery to your area. Once a delivery date has been indicated by our sales staff we will be in touch and discuss it with you and confirm final date.

A delivery for a preferred date and time of less than two weeks is not always possible.

Please contact us for further assistance, more information or discuss shorter or longer delivery timing on Phone 0800 370 007 or International +64 92735666 or info@aquatanks.co.nz.

Damage in Transit

If products are broken or damaged in transit to you, the damaged goods must be returned to us. Shipping costs for the damaged portion of the delivery back to us is at our expense. Customers must first notify us and arrange return shipping. Galloway International Ltd can only credit customers on the return to our factory of the damaged product.

Claims for Breakages, Returns & Refunds

Upon receipt of your order, you should carefully inspect it to make sure that it is intact and in full. The courier must be informed of breakages or shortages at the time of delivery. We will not accept any claims for breakages or shortages unless they are stated on the couriers' documentation. We must have confirmation of these breakages or shortages within 7 days of the delivery.

Refunds are issued at the discretion of the company management within 30-days period after date of purchase. Please contact Galloway International ltd with any questions.

Handling of Complaints

We take complaints very seriously and will endeavor to resolve any complaint in an effective, fair confidential and speedy manner. We will endeavor to resolve any complaint within five working days.

Disclaimer

Our website is intended to provide information for people shopping for our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While Galloway International Ltd endeavor to supply accurate information on our website errors and omissions may occur. Galloway International Ltd does not accept any liability for direct, indirect loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained in our website.

Galloway International Ltd reserves the right to make changes to the content on our website at any time without notice.

Intellectual Property

Galloway International Ltd is the Registered Owners of the Trade Mark (Aquatanks) and all copyright contained within the Aquatanks website.

Jurisdiction

This website “AquaTanks” is governed by, and is to be interpreted in accordance with, the Laws of New Zealand.